The Public Assistance Unit (PAU) is tasked to receive calls involving police anomalies and irregularities and take appropriate actions as necessary and dispatch IMIS personnel to monitor, validate and investigate legitimate reports/complaints within 24 hours from receipt thereof.
The PAU renders duty on a 24-hour basis, seven days a week. The office is located at the Ground Floor, DILG-NAPOLCOM Center, EDSA corner Quezon Avenue, West Triangle, Quezon City with telephone numbers 283-9888; Globe: 0917-7791234; Smart: 0998-9848888 or Send us an Email
NAPOLCOM approves strengthening of NCR Police; restructuring of PNP Mobile Forces
March 12, 2018
The National Police Commission (NAPOLCOM) recently approved the restructuring and strengthening of the National Capital Region Police Office (NCRPO) and the PNP Mobile Forces (PMF) to increase police visibility and ensure maximum efficiency in meeting the challenges of the times.
This was announced by NAPOLCOM Vice-Chairman and Executive Officer Atty. Rogelio T. Casurao following the issuance of Resolution No. 2018-114, dated February 28, 2018, approving the creation of two (2) additional divisions under the NCRPO on top of its current seven (7) Regional Staff Divisions.
The Regional Learning and Doctrine Development Division shall handle the training needs of NCRPO personnel and the monitoring of the implementation and application of PNP doctrines, while the Regional Plans and Strategy Management Division is in compliance with the requirements of the PNP Performance Governance System (PGS) and other strategic programs.
Said NAPOLCOM Resolution also provides for the renaming of the NCRPO Public Safety Battalion to NCRPO Mobile Force Battalion and the strengthening of its personnel complement that would result in increased police visibility with the dispersal of its personnel to the different police stations in Metro Manila.
The renaming of the NCRPO Regional Police-Community Relations Division to NCRPO Regional Community Affairs and Development Division, on the other hand, is in line with the PNP’s mandate as a community and service-oriented agency which focuses on community affairs and development.
On March 6, 2018, the NAPOLCOM also approved Resolution No. 2018-119 amending the nomenclatures of the PNP Public Safety Forces to PNP Mobile Forces and further rationalizing the distribution of PMF to ensure maximum economy and efficiency in terms of manpower and equipment.
”The strengthening of the NCRPO and the PMF is geared towards further enhancing the PNP’s capability and efficiency in performing its mandated functions in line with the provisions of Executive Order No. 546, series 2006, which require the police to actively support the Armed Forces of the Philippines in internal security operations for the suppression of insurgency and other serious threats to national security,” Atty. Casurao said.
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