YOU ARE VISITING NAPOLCOM FOR:
ISSUANCE OF CERTIFICATE OF NAPOLCOM ELIGIBILITY
VERIFICATION OF EXAMINATION RESULT
AUTHENTICATION OF POLICE ELIGIBILITY
AUTHENTICATION OF REPORTS OF RATINGS
FILING AND PROSECUTION OF ADMINISTRATIVE COMPLAINT
ISSUANCE & AUTHENTICATION OF NAPOLCOM CLEARANCE
PAYMENT OF POLICE BENEFITS
REVIEW AND EVALUATION OF CLAIMS PRIOR TO PAYMENT OF PENSION
(TOTAL PERMANENT PHYSICAL DISABILITY)
REVIEW AND EVALUATION OF CLAIMS PRIOR TO PAYMENT OF PENSION (DEATH BENEFITS)
PAYMENT/REFUND OF SCHOLARSHIP BENEFITS

APPLICATION FOR PNP ENTRANCE AND PROMOTIONAL EXAMINATIONS

PNP MATTERS:
For 3rd Level Promotion (P/Sr. Supt. to P/Dir. Gen.)
For Appeals
For Application of Leave Abroad
Foreign Travel (Schooling/Training Abroad)
For Optional Retirement
For Designation to Key Positions
For Detail Service (DS) Assignment
For Re-employment/Reinstatement

ISSUANCE OF CERTIFICATE OF NAPOLCOM ELIGIBILITY

Schedule of Availability of Service
Monday-Friday
8:00 AM – 5:00 PM

Who May Avail of the Service:
Passers of the NAPOLCOM Entrance and Promotional Examinations or their authorized representative (s)

Requirements
Two (2) valid IDs and Authorization if applicable

How to Avail of the Service

Step
Applicant/Client
Agency
Action Office/
OPR
Location
Fees
1

Register at the Security Guard’s counter Direct client to proceed to the Examining Division Custodial Unit Ground Flr.
  
2



Secure and
Fill-out request Form 		Verify name of examinee from the master list of examinees Cert. Sec. Exam. Div,PAS 5th Floor

PHP150 - PHP 200 – if with corrections on typogra-phical errors committed by the examinee
3
 Pay to Cashier Issue official receipt Collecting Officer, Cash Section Ground Flr. Cert. Sec. Exam. Div, PAS
4
Submit OR and request form. Prepare and Release Cert. of Eligibility Cert. Sec. Exam. Div,PAS 5th Flr.  
5
  Sign in the logbook and receive certificate of eligibility Cert. Sec. Exam. Div,PAS 5th Flr.
  

VERIFICATION OF EXAMINATION RESULT

Schedule of Availability of Service
Monday-Friday
8:00 AM – 5:00 PM

Who May Avail of the Service:
Examinees or their authorized representative (s)

Requirements
Two (2) valid IDs and Authorization if applicable

How to Avail of the Service

Step
Applicant/ Client
Agency Action
Office/
OPR
Location
1
 Register at the Security Guard’s Counter Direct client to proceed to the Examining Division Custodial Unit Ground Floor
2
 Secure and Submit properly filled out verification slip including the requirements Verify name of examinee from the master list of Passed/
Failed examinees		 Adm Officer and Adm. Asst Cert. Sec. and Test Specialist and Test Tech., Test Dev. And Rating Sec, Exam. Div, PAS 5th Flr.
3
 Show the verification slip
Release the verified examination result

Adm Officer and Adm. Asst, Cert. Sec. and Test Specialist and Test Tech., Test Dev. And Rating Sec, Exam. Div, PAS

 5th Flr.
4
 Retrieve the presented requirements   Adm Officer and Adm. Asst Cert. Sec. and Test Specialist and Test Tech., Test Dev. And Rating Sec, Exam. Div, PAS 5th Flr.

AUTHENTICATION OF POLICE ELIGIBILITY
(Walk-In)

Schedule of Availability of Service
Monday-Friday
8:00 AM – 5:00 PM

Who May Avail of the Service:
Passers of the NaPolCom Entrance or Promotional Examinations or their authorized representative

Requirements
Original or photo copy of Certificate of Eligibility
Two (2) valid IDs and Authorization if applicable

How to Avail of the Service

Step
Applicant/Client
Agency Action
Office/OPR
Location
Fees
1


Register at the Security Guard’s counter Direct client to proceed to the Examining Division Custodial Unit Ground Floor  
2

 

Present Original or photocopy of Report of Rating Verify and validated the report of Rating or Certificate of Eligibility for the Master List of Successful Examinees Cert. Sec., Exam. Div, PAS 5th Flr. Php 50 per copy
3

Pay to Cashier Issue official receipt Collecting Officer, Cash Section Ground Flr.  
4


Present required documents and OR Stamp and sign the photocopies of Report of Rating Div. Chief or Asst. Div. Chief, Exam. Div,PAS 5th Flr.  
5

  Release the Report of Rating or Cert. of eligibility Cert. Sec., Exam Div., PAS 5th Flr.  
6
Receive the authenticated copy/copies of Reports of Rating or Certificates of Eligibility   Cert. Sec., Exam Div., PAS 5th Flr.  

AUTHENTICATION OF REPORTS OF RATINGS
(Thru Mail)

Schedule of Availability of Service
Monday-Friday
8:00 AM – 5:00 PM

Who May Avail of the Service:
Passers of the NaPolCom Entrance or Promotional Examinations

Requirements
Two (2) valid IDs and Authorization if applicable

How to Avail of the Service

Step
Applicant/
Client
Agency Action
Office/
OPR
Location
1
Request for authentica-
tion from NAPOLCOM ROs, CSC, FO, PNP and other gov’t. agencies		 Verify and Validate the Certificate of Eligibility from the Master List of Successful Examinees Cert. Sec. Exam. Div,PAS 5th Floor
2

  Prepare letter of Confirmation Cert. Sec. Exam. Div,PAS 5th Flr.
3

   Initial or sign letter of confirmation Adm Officer V
Supervising Adm.Officer, Chief Admin Officer, Dir II and III,

ADEO

VCEO

 5th Flr.,


3rd Flr

2nd Flr.
4


  Release confirmation letter to concerned parties or forward the said document to the Records Section for mailing Cert. Sec. Exam. Div/ Records Section, PAS 5th Flr. Or Basement

FILING AND PROSECUTION OF ADMINISTRATIVE COMPLAINT

Schedule of Availability of Service
Monday-Friday
8:00 AM – 5:00 PM

Who May Avail of the Service:
Natural or juridical persons who have complaints against Policemen

Requirements:
Sworn Statement, Complaint-Affidavit, Certificate of Non- Forum Shopping and other documents relative to the case such as medical certificate, birth certificate, etc.

How to Avail of the Service

Step
Applicant/
Client
Agency Action
Office / OPR
Location
1

Register at the Security Guard’s Counter Direct client to proceed to Inspection, Monitoring and Investigation Division, (IMIS) Custodial Unit Ground Floor

2

Proceed to Investi-gation Division, IMIS Interview and inform complainant whether or not the complaint falls under the jurisdiction of the Commission Chief, Investigation Div., IMIS Ground Floor
3
Proceed to Designated Investiga-tor Assist in the preparation/filing of Affidavit-complaint and other documents, if necessary Spl Investi gator,
Inves Div		 Ground Flr.
4
  Assign the case to the investigator for pre-charge evaluation Chief, Investigation Division Ground Flr.
5
  If there is a finding of probable cause recommend filing of administrative complaint; or If there is no finding of probable cause prepare resolution recommending dismissal of complaint for approval of the Commission en banc Spl.
Investigator		 Ground Flr.
6
  If found that the complaint has probable cause, file a case for Summary Dismissal Investigation Div., IMIS Ground Flr.

ISSUANCE & AUTHENTICATION OF NAPOLCOM CLEARANCE

Schedule of Availability of Service
Monday-Friday
8:00 AM – 5:00 PM

Who May Avail of the Service:
Uniformed PNP members applying for promotion or retirement

Requirements
Clearance Issued by the NAB and RAB, Clearance issued by Regional Office

How to Avail of the Service

Step
Applicant/
Client
Agency Action
Office/
OPR
Location
Fees
1

Register at the Security Guard’s counter Direct client to proceed to Cashier Custodial Unit Ground Floor  
2
Proceed to cashier for payment Receive payment and issue receipt Cash Section Ground Flr., PAS PHP150/ copy +
PHP50/ add’l copy
3
Proceed to 4th Flr.Show receipt of payment Issue request form Assigned personnel 4th Flr., beside Hearing Rooms  
4
Accomplish request form Receive accomplished request form Assigned personnel 4th Flr., beside Hearing Rooms  
5
  Stamp date within which to claim clearance Assigned personnel 4th Flr., beside Hearing Rooms  
6
  Check Case docket to verify if there is pending case Assigned personnel of NCR RAB, NAB 4th Floor  
7


Proceed to the Legal Affairs Service and receive clearance Print clearance
Affix dry seal		 Case Manage
ment Div LAS
 3rd Flr  
For authentication of clearance follow the above procedure and
8
Present photo copy of clearance and receive authenti-
cated copy of clearance		 Issue authenticated clearance
Case Manage-ment Div LAS 3rd Flr  

PAYMENT OF POLICE BENEFITS

Schedule of Availability of Service
Monday-Friday
8:00 AM – 5:00 PM

Who May Avail of the Service:
Retired PNP members (Permanently and Totally Disabled), Surviving Beneficiaries, representatives with special power of attorney

Requirements
Adjudication of Claim, ID (Pensioner or PNP)

How to Avail of the Service

Step
Applicant/
Client
Agency Action
Office
/OPR
Location
1

Verify status of Claim Verify claim as to:
Completeness of Supporting Documents

Date claim was received to determine schedule of payment (first in first out policy)

Inform claimant as to schedule of payment

 PNP Welfare Benefit Section, Financial Service FS, 4th Flr
2
For claimants whose claims are already scheduled for payment Verify from data base if check is already available PNP Welfare Benefit Section, Financial Service FS 4th Flr.
3
Proceed to Cash Sec. if check is already available Advise claimant to present pensioner’s ID for the release check Cash Sec., PAS Ground Flr, Cash Sec., PAS
         

REVIEW AND EVALUATION OF CLAIMS PRIOR TO PAYMENT OF PENSION
(TOTAL PERMANENT PHYSICAL DISABILITY)

Who May Avail of the Service
Uniformed PNP members applying for Total Permanent Physical Disability or representative with special power of attorney

Requirements
Copy of the following:
Letter application of claimant
Duly authenticated Service Record
Detailed Investigation Report from Immediate Supervisor as to the cause of disability
Certified true copy of his appointment
Information sheet of the claimant
Certificate of clearance re: money and property accountability
Official receipts, duly dated and numbered for medical expenses incurred on account of service connected disability
Certificate from the RAB that the claimant (PNP member) has no pending case
Latest payslip/Certification of last payment
Absorption order
Special Order indicating adjustment in rank and salary
Complete clinical/hospitalization records

How to Avail of the Service

Step
Applicant/
Client
Agency Action
Office/
OPR
Location
1
Submit endorsement
from DPRM the name of applicant		 Review and evaluate claim folder by the Compensation Rater LAS, Claims Section 3rd Floor
2
   Indorse to concerned Regional Office LAS, Claims Section 3rd Floor
3
  Investigate Claim and prepare Report of Investigation Concerned Regional Office  
4
  Adjudicate Claim Concerned Regional Office  
5
   Pay gratuity and medical expenses Concerned Regional Office  
6
   Review and draft brief for payment of pension LAS, Claims Section 3rd Floor
7
   Payment of pension Financial Section 4th Floor

REVIEW AND EVALUATION OF CLAIMS PRIOR TO PAYMENT OF PENSION
(DEATH BENEFITS)

Schedule of Availability of Service
Monday-Friday
7:30 AM – 5:30 PM

Who May Avail of the Service:
Surviving spouse/Heirs of PNP members who died in line of duty or representative with special power of attorney

Requirements:
Letter application of claimant
Duly authenticated Service Record
Investigation Report duly signed by immediate supervisor
Absorption order
Certification of Non Property and Money Accountability Clearance
Original Official Receipts, if any
Marriage Contract (Original NSO)
Death certificate (Original NSO)
Proof of surviving legal heirs, if claimant is other than surviving spouse. If claimants are minors, Letter of guardianship
Latest payslip/Certification of Last Payment
SO indicating adjustment in rank and salary
Latest attested appointment
Complete clinical and hospitalization records

How to Avail of the Service

Step
Applicant/
Client
Agency Action
Office/
OPR
Location
1
Apply to avail of Death Benefit Evaluate claim Concerned Regional Office  
2
  Review and evaluate claim by Compensation Rater LAS, Claims Section 3rd Floor
3
   Indorse claim folder to the concerned Regional Office
Claim and prepare Report of Investigation
LAS, Claims Section 3rd Floor
4
  Adjudicate Claim Concerned Regional Office  
  Payment of gratuity, burial and medical expenses Concerned Regional Office  
  Review and draft brief for payment of pension LAS, Claims Section 3rd Floor
5
  Payment of pension Financial Section 4th Floor

PAYMENT/REFUND OF SCHOLARSHIP BENEFITS

Schedule of Availability of Service
Monday-Friday
7:30 AM – 5:30 PM

Who May Avail of the Service:
Legitimate Children of Uniformed PNP Personnel

Requirements
Any Valid ID

How to Avail of the Service

Step
Applicant/
Client
Agency Action
Office/OPR
Location
1
   Prepare letter to the DBM requesting release of fund
Certifies list of claimants and forwards documents to the Office of DEO
Budget and Fiscal Division, Financial Service FS, 4th Flr
2
   Endorse letter-request to the VCEO Office of the DEO PRS, 3rd Flr.
3
   Approve and sign letter-request VCEO 2nd Flr.
After the VCEO signs the letter-request, Budget and Fiscal Division delivers to the DBM and follow up progress of request
4
   Prepare and sign Obligation Slip PNP Welfare Benefit Unit, FS 4th Flr.
5
   Certify Availability of Allotment and signs obligation slip Budget and Fiscal Division, FS 4th Flr.
6
   Sign Obligation Slip DII, FS 4th Flr.
7
   Obligate and sign disbursement voucher Actng., Div. Chief, FS 4th Flr
8
   Approve and sign disbursement vouchers Office of any Commissioner 2nd Flr.
9
   Prepare check Cash Sec., PAS Ground Flr.
10
   Record beneficiary of adjudicated claims to include check number and approved compensation PNP Welfare Benefits Unit FS 4th Flr.
11
   Sign the check Office of the Dir. III, FS 4th Flr.
12
   Countersign check Office of any of the Commissioners 2nd FDlr.
13
 Claims check Record and release check or sends check to concerned school    
 
APPLICATION FOR PNP ENTRANCE AND PROMOTIONAL EXAMINATIONS
Step 1
 Proceed to the nearest Napolcom Regional/Provincial Office.

FOR PROMOTIONAL EXAMINATION

Secure and accomplish Application Form and Index Card and submit the following requirements for recording and evaluation by the designated processor/evaluator:

1. Certified true copy of latest attested appointment and updated Service Record;
2. Certified true copy of Report of Rating of highest Eligibility;
3. Certified true copy of Certificate of Completion of Training;
4. Three (3) recent 1” X 1” ID pictures (colored with white background) with name tag;
5. Two (2) legal size window envelopes with P 9.00 mailing stamp;
6. Examination Fee of P 200.00.

FOR ENTRANCE EXAMINATION

Undergo the height measurement test to determine if you are qualified. If qualified, secure the Height Measurement Certificate and accomplish Application Form and Index Card. Submit the following requirements for recording and evaluation by the designated processor/evaluator:

1. Certified true copy of the Transcript of Records/Diploma;
2. Birth Certificate NSO copy;
3. Barangay Clearance (for NCR applicants only);
4. Three (3) 1” X 1” colored ID pictures with name tag taken within three (3) months before the date of filing;
5. Two (2) legal size window envelopes with mailing stamp worth P 9.00; and
6. Examination Fee of P 200.00.
Step 2
 Proceed to the Cashier’s Office for the payment of P 200.00 examination fee and issuance of the stamp to be affixed to the Application Form.
Step 3
 Return to the designated processor/evaluator and present Application Form together with the Index Card for recording purposes.
Step 4
 Issuance of the Notice of Admission (NOA) which may be received personally or thru mail.

For 3rd Level Promotion (P/Sr. Supt. to P/Dir. Gen.)
Step 1
 Proceed to the Central Records Section (CRS), PAS and submit the promotional folder for recording (DTS and logbook). Only Promotional folder with complete requirements shall be accepted.
» SOPPB Resolutions
» Chief PNP recommendation
» Personal Data Sheet (CSF 212 and PNP PDS)
» Education attainment,
» Transcript of Scholastic Records or Diploma
» Report of Rating of Police Eligibility
» Certificate of Training
» Latest Attested Appointment or KSS Porma 33 or GO
» Neuropsychiatry Test (6mos)
» Drug Test (6mos)
» Service Record
» Physical Fitness Test (1st & 2nd Semester)
» clearances from the following:
     • OMBUDSMAN (6mos)
     • NBI (1 yr.)
     • NAB (3 mos.)
     • RAB (2 mos.)
     • PLEB (6 mos.)
     • CSC (6 mos.)
     • DIDM (3 mos.)
     • IAS (1 mo)
     • LS (3 mos.)
     • RTC (1 mo.)
     • MTC (1 mo.)
     • DI ( 6 mos.)
Step 2
 Your folder will be evaluated by the PNP Matters Section, HRMD.
Step 3
 A Resolution and Letter of Recommendation for Appointment shall be submitted by the Commission to the Office of the President (OP).
Step 4
 The Appointment shall be endorsed to the Office of the Chief, PNP.

For Appeals
Step 1
 Proceed to the Central Records Section (CRS), PAS and submit Letter of Appeal and other supporting documents for recording (DTS and logbook).
Step 2
Your appeal will be processed and evaluated by the PNP Matters Section, HRMD. After which, a Memorandum, Endorsement, or a Resolution shall be prepared for approval/signature of the Service Chief, Commissioner or Commission en Banc respectively.
Step 3
 Upon approval, the CRS, PAS will forward said documents to the office concerned.

For Application of Leave Abroad
Step 1
 Proceed to the Central Records Section (CRS), PAS and submit application and supporting documents for recording (DTS and logbook).
Step 2
 Your application will be evaluated and processed by the PNP Matters Section, HRMD as to the following requirements:

a. Recommendation from the C, PNP
b. Application for Leave approved by the supervisor/unit
c. Clearances from DIDM and IAS

Step 3
 A Memorandum shall be prepared for approval/signature of the Chairperson, Napolcom.
Step 4
 The signed Memorandum shall then be forwarded to the Office of the Chief, PNP.

Foreign Travel (Schooling/Training Abroad)
Step 1
 Proceed to the Central Records Section (CRS), PAS and submit application with supporting documents for recording (DTS and logbook).
Step 2
 Your application will be evaluated and processed by the PNP Matters Section, HRMD as to the following requirements:

a. Invitation letter from sponsoring agency/country
b. Recommendation from the C, PNP
c. Breakdown of expenses (optional)
Step 3
 A Letter of Authorization addressed to the DFA Secretary will be prepared for approval/signature of the Chairperson, Napolcom.
Step 4
 The Letter of Authorization shall then be forwarded to the DFA by the CRS, PAS. Upon approval by DFA said authorization shall be forwarded to the Office of the Chief, PNP.

For Optional Retirement
Step 1
 Proceed to the Central Records Section (CRS), PAS and submit request for optional retirement with supporting documents for recording (DTS and logbook).
Step 2
 Your request will be processed and evaluated by the PNP Matters Section, HRMD as to the following requirements:

a. Affidavit of Irrevocable Application for Optional Retirement
b. Certificate of Clearance on Money and Property Accountability
c. Clearances from the DIDM, IAS , PLEB and Napolcom RAB/NAB
Step 3
 For an approved application, a Memorandum shall be prepared for approval of the Chairperson, Napolcom.
Step 4
 The CRS, PAS receives and forwards Memorandum to the Office of the Chairperson, Napolcom and upon approval and receipt thereof forwards said document to the HRMD.
Step 5
 The HRMD, PAS forwards the Memorandum to the Office of Chief, PNP

For Designation to Key Positions
Step 1
 Proceed to the Central Records Section, PAS and submit Letter of recommendation and other supporting documents for recording (DTS and logbook).
Step 2
 Your request shall be evaluated by the PNP Matters Section, HRMD as to the following requirements:

a. Recommendation from the C, PNP
b. SOPPB Resolution
Step 3
 A Resolution shall then be prepared for the approval of the Commission en Banc.
Step 4
 The approved Resolution shall be forwarded to the Office of the Chief, PNP for implementation.

For Detail Service (DS) Assignment
Step 1
 Proceed to the Central Records Section, PAS and submit Letter Endorsement and other supporting documents for recording (DTS and logbook) and evaluation of the HRMD, PAS.
Step 2
 For an approved request, a Special Order or Resolution shall be prepared for the approval of the Chairperson or Commission en Banc respectively.

For disapproved request a Memorandum/Letter Endorsement shall be prepared for signature of the VCEO/Supervising Commissioner respectively.
Step 3
 Approved Special Order/Resolution/Memorandum/Letter Endorsement shall be forwarded to the Office of the Chief, PNP for implementation.

For Re-employment/Reinstatement
Step 1
 Proceed to the Central Records Section (CRS), PAS and submit Letter Recommendation and other supporting documents for recording (DTS and logbook).
Step 2
 Your request shall be evaluated by the PNP Matters Section, HRMD as to the following requirements:

a. Recommendation from the C, PNP
b. Certification from DPRM, PNP re Availability of rank vacancy
Step 3
 A Resolution shall be prepared for the approval of the Commission en Banc.
Step 4
 Upon approval the CRS, PAS shall receive and forward the approved Resolution to the Chief, PNP for implementation.